by Christi Barrett | Interdependence, Leadership, Supervision
When it comes to making your customers happy, a recent blog post from our friends at Brains on Fire said it best. “Happy employees lead to happy customers. And that “shared happy” leads to positive word of mouth.” So, how do you increase the happiness of...
by Christi Barrett | Change, Development, Performance, Success
Stuff happens. You pull out of the garage on your way to work, already thinking of what you need to do once you arrive. Suddenly, WHAM! You’ve sideswiped the huge dumpster that the contractor left in the driveway in preparation for an upcoming roof replacement....
by Christi Barrett | Communication, Meetings
Whether you’re a consultant, freelancer, small business owner or a leader in your organization, you know how important it is to have a successful first meeting with a prospect, client or other key people. The old saying is true. You don’t get a second...
by Christi Barrett | Discipline, Time Management
I am great at making to-do lists. Right now I have a paper list at my office, one in Outlook tasks, and two or three on scraps of paper at home, including one that’s buried in a pile of bills and paperwork that needs filing. No surprise – my...
by Christi Barrett | Coaching
Coaching is a substantial investment that is generally offered to high potential leaders. So when is it worth the cost to coach someone who is in job jeopardy? Whether you hire a coach or do the work with internal resources, coaching is not to be entered into lightly....
