by Christi Barrett | Decision-making, Judgment, Leadership
It might seem that when it comes to strategic thinking, the brain is your ally. Not always. Our brains aren’t always rational, and we are unaware of the extent to which the mind takes shortcuts and makes assumptions. Charles Roxburgh writes about the brain in Hidden...
by Christi Barrett | Choice, Discipline
I just read a blog that refers to a book called “The Answer to How is Yes.” I don’t know anything about the book, but that title really got my brain churning. Like many people, I have trouble making change stick. What I’ve realized is that...
by Christi Barrett | Emotional Intelligence, Leadership
I saw these words on a t-shirt yesterday: Humankind. Be both. Full of warm feelings about the human family, this morning I read a Washington Post blog titled, Do jerks make better leaders? Geoffrey Nunberg concludes that jerky CEOs (he calls them A-holes) get more...
by Christi Barrett | Leadership, Motivation
My daughter Shannon works in customer service, and she is cursed, screamed at and verbally abused on a daily basis. One day, however, the clouds parted and sunshine came in the form of an extremely happy customer. This person was delighted with Shannon’s speedy...
by Christi Barrett | Wellness
I was up to my eyeballs in alligators. Looming deadlines for crucial proposals were haunting me, and I was working in overdrive. Then I remembered the scheduled team retreat. Months earlier, we had decided to take half a day to unwind, de-stress and learn mindful...
