by Christi Barrett | Communication, Leadership
A recent New York Times interview with Niki Leondakis, chief operating officer of Kimpton Hotels & Restaurants, illustrated an important point. You can hold people accountable to high expectations and show compassion at the same time. Early in her career, Ms....
by Christi Barrett | Coaching, Fun
My recent experience at golf school illustrated how frustrating and exhilarating it can be to learn something new. In fact, an anonymous but wise person said, Golf can best be defined as an endless series of tragedies obscured by the occasional miracle. What lessons...
by Christi Barrett | Communication, Mutual Understanding, Supervision
Arnold is meeting with Bev, one of his direct reports. She is going over her current projects. Arnold comments that she appears to be overloaded with work that isn’t a top priority. Bev is astounded. But this is what you told me to do, she explains. I did want...
by Christi Barrett | Leadership
That MBA degree is dandy, but the lessons learned can’t hold a candle to Mom’s (or Dad’s or Gram’s) wisdom. A recent poll of Humanergists resulted in these leadership lessons from our very first role models. I don’t care if...
by Christi Barrett | Communication, Discipline, Strategic
You’re addicted to your smartphone. So what? Isn’t that a pretty socially acceptable compulsion – one that helps you be more efficient and effective? The term “Crackberry” isn’t considered to be universally negative. If...
