by Christi Barrett | Communication
There must be some kind of mistake,” (Genesis – it was a band, for you youngsters – from their 1980 hit). Whether you’re a GenY or Baby Boomer, you’ve experienced the frustrations of misunderstandings in communication. We often refer to...
by Christi Barrett | Leadership
Marketing folks have a saying, “If you want loyalty, get a dog.” Customer loyalty, it seems, is a myth. Is employee loyalty a thing of the past, too? Nope. But too many leaders focus on loyalty at the expense of true leadership. Perhaps the definition of...
by Christi Barrett | Leadership
“Never waste a good crisis” is one of the tips given by Bill George in a recent article titled, Seven Lessons for Leading in Crisis.* This thoughtful piece stimulated thinking about some of the potential benefits (that’s right, there can be payoffs)...
by Christi Barrett | Communication, Development, Leadership
At last, it’s time to transition from shoveling snow to caring for our lawns and gardens. (On behalf of those of us living in the northern U.S., can I just say, “Whoopee!!!!”?) Just as even a small plot of grass needs attention, so do your employees....
by Christi Barrett | Development, Leadership
Tired of all the news about our tough economic climate? There are some bright sides to the gloom. One is the fact that every (smart) person in your organization recognizes that his or her financial security depends upon the viability of the company. Simply said, all...