by Christi Barrett | Communication, Mutual Understanding
Today I’m going to be a sponge. When someone is communicating with me, I am going to soak in every nuance of the message. What do I sometimes (usually?!) do when I’m “listening?” Continue my internal dialogue, which sounds something like this:...
by Christi Barrett | Communication
You can’t put it off any longer. It’s keeping you awake at night. It’s that conversation that you know you need to have with someone – the one you keep putting off. Addressing a colleague’s performance problem or sharing bad news with...
by Christi Barrett | Decisiveness
In 50 DOs for Everyday Leadership* we talk about the importance of making decisions when they are needed. (That would be DO#6 for those of you are are wise to the DOs.) Being decisive is not only a strategic part of the “leader job;” it’s a big part...
by Christi Barrett | Coaching, Development
I’d like to introduce you to SARA. No, she’s not my new friend on Facebook. SARA is an acronym for: Shock or Surprise Anger Rejection Acceptance When people receive feedback that differs from their self-perception, they very often go through SARA – a...
by Christi Barrett | Discipline
You have something about yourself you want to change – maybe a habitual way of thinking that is getting in the way. Or maybe it’s a behavior that you want to start or stop. Wishing it will happen doesn’t work. Writing it down isn’t enough to...