by Christi Barrett | Communication
The manager’s presentation has begun, and you’re anxious to hear what he has to say. The sales results for most markets are disappointing. There may be a number of reasons for this. Our biggest competitor launched a new model last quarter. Analyzing the...
by Christi Barrett | Communication, Leadership
It’s true for all enterprises, from the “mom and pop” corner store to the global corporation. Alignment at an organizational, team and interpersonal level is necessary to achieve results. Conversely, inadequate alignment on the things that matter...
by Christi Barrett | Communication, Mutual Understanding
So much of what we try to communicate with others is context – the interrelated facts, conditions and background that give our message its full meaning. Communicating context is tricky. Sometimes we share too much detail, and our main points get lost. At...
by Christi Barrett | Communication, Conflict, Leadership
In theory, healthy disagreement at work seems like a good idea. We want a variety of opinions and perspectives. So why is it that disagreement so often results in hurt feelings, frustration and inefficiency? We don’t disagree well. As tempting as it is to...
by Christi Barrett | Communication, Leadership
You’re having that nightmare again. You’re in third grade, about to go on stage to recite your poem, and you realize that you have no recollection of the words…and you’re in your underwear. Many people have similar anxieties whenever they have...
by Christi Barrett | Communication
There must be some kind of mistake,” (Genesis – it was a band, for you youngsters – from their 1980 hit). Whether you’re a GenY or Baby Boomer, you’ve experienced the frustrations of misunderstandings in communication. We often refer to...
