by Christi Barrett | Communication, Leadership
A recent New York Times interview with Niki Leondakis, chief operating officer of Kimpton Hotels & Restaurants, illustrated an important point. You can hold people accountable to high expectations and show compassion at the same time. Early in her career, Ms....
by Christi Barrett | Leadership
That MBA degree is dandy, but the lessons learned can’t hold a candle to Mom’s (or Dad’s or Gram’s) wisdom. A recent poll of Humanergists resulted in these leadership lessons from our very first role models. I don’t care if...
by Christi Barrett | Decision-making, Judgment, Leadership, Strategic
Is your leadership consistent, regardless of the setting you are in, the people you’re with or the circumstances you’re facing? Consistency in leadership may sound like a recipe for boring sameness or rigid thinking. On the contrary, being a consistent...
by John Barrett | Coaching, Development, Leadership
A recent Business Week article advocated that the 360 degree assessment should be a thing of the past. Typically, the 360 evaluation includes peers, direct reports and others giving feedback anonymously, all using the same assessment tool. Scores for each group are...
by Christi Barrett | Communication, Leadership, Supervision, Transition
You’ve done it. You’ve received the big promotion and will now lead your department. So, how do you handle the transition from being a peer to being the boss? Scott Eblin summarized a New York Times article on Ursula Burns’ transition to CEO at...
by John Barrett | Communication, Judgment, Leadership
Drake Bennett published an article in the Boston Globe’s online edition titled Easy=True: How ‘cognitive fluency’ shapes what we believe, how we invest, and who will become a supermodel. He cites psychological research on cognitive fluency, defined...
